FAQ

 

Where can I buy Liar the Label?

RETAIL :

We sell predominantly online at liarthelabel.com.au, but you can also find us at the following Northern Rivers Markets every month.

Byron Bay, NSW : 1st Sunday, every month

Bangalow, NSW : 4th Sunday, every month

Email nisha@liarthelabel.com.au if you have any questions about our whereabouts or specific styles.  

STOCKISTS :

We have a couple of lovely stockists;

Bryon Bay Longboards - Byron Bay, NSW

Clean Alternative Co - Albury, NSW

 

How is the Swim fabric recycled?  

We buy an Italian Recycled Polyester fabric that is made from regenerated plastic bottles and fishing nets. Econyl's mission is to maximize sustainability through closed loop manufacturing systems where production is endlessly repeated without any material loss. 

The fabric waste is cleaned and prepared before the Enonyl regeneration process before being made into a yarn. 

 

Shipping & hANDLING

Once dispatched we will send a unique tracking number to your email.

If your order is taking a longer than expected, please email nisha@liarthelabel.com.au and we will get straight on the case.

Domestic -Australia Only

Free shipping on orders over AU$100 - use code ' OVER100 ' at checkout!

Orders under AU$100 are charged at a flat rate of AU$10.00 via Aus Post / Sendle to cover shipping, packaging & handling. 

We strive to dispatched orders within 24 hours and delivery can take between 2-7 days based on location. (There may be an occasional courier delay which may affect your delivery time frame).

If you have purchased a Made to Order Item, this will be complete within 1 week but we will be in contact to update you on the status and tracking. 

International

We ship worldwide!

International Shipping is charged at a flat rate of AU$29.00 to cover shipping, packaging & handling.

We strive to get all orders dispatched within 24 hours and it may take 1-2 weeks delivery based on location. (There may be an occasional courier delay which may affect your delivery time frame).

 

RETURNS & EXCHANGES

We hope you love your ethical Liar purchase but we also understand it may not be quite right. 

If you change your mind or your purchase does not fit we are happy to provide a refund or exchange within 28 days of receipt.

Please ensure you keep a copy of the receipt and all items are kept in the original condition with all tags, swim hygiene strip and all garments unworn and not washed.  

To request a return, please email nisha@liarthelabel.com.au stating Order Number and reason for return. 

Please note we are unable to refund initial shipping costs or return shipping costs. Fund refunded may take up to 2 weeks to process.

Liar the Label can not be held liable for the loss of garments being returned. We recommend using a registered post service to return goods, and keeping a record of the tracking details.

Sale items can only be exchanged for an item of the same value.

 

What is your swimwear sizing like?

Our sizing is a fraction smaller compared to standard sizes, we would suggest that is you prefer more coverage you opt for a larger size.  

UK/AUS Sizing

X-Small : Small Size 6 (A Cup)

Small : 6 / 8  ( A/B Cup)

Medium : 10 (B Cup)

Large : 12 (C Cup)

X-Large : 12/14 (C/D Cup)

On some styles we are able to make certain sizes to order, so please ask if you can't find what you are looking for. 
Please get in touch with nisha@liarthelabel.com.au and we will do our best to help you figure out the perfect bikini for you :) 

 

Where are your styles made?

Our first Swimwear collection back in 2014 was made in Europe in an amazing sustainable factory from a good quality lycra.

Our bags and clutches were made in India from a long lasting, durable Cotton Canvas. 

All Swimwear collections since then have been made on Gold Coast and Bryon Bay, Australia and macrame tied in-house by designer Nisha Abey. 

Our new T-Shirts are ethically made in India from an Organic Cotton Jersey. EarthPositive clothing is manufactured using sustainable energy generated from solar power and wind power and has a positive social and minimal environmental footprint to drive immediate action to combat climate change. 
The factory is designed as a blueprint for ethical and sustainable production is environmentally, socially and ethically approved to the highest standard.
Organic Cotton + Ethically Traded + Carbon Neutral manufacturing = 100% Sustainable
= 100% EarthPositive┬«

 

how can i recycled my old bikini?

We would hate to see our bikini's or any brand's clothing in fact go to landfill so make sure you recycle your bikini / used clothing at a local textiles recycling plant.

This will ensure the fabric is sent to a factory that strips out the dye to make the used fabrics in a recycled fibre in order for it to be remade into a new product.  

If you have grown out of your clothing but it is still in great condition - consider selling it on Depop, Ebay, Local Garage Sale's for a bit of extra pocket money. If you can't sell it, donate it to a charity / Op-Shop. 

Run a Swop Event with friends or your local community where you can buy/swap/giveaway your old clothes to a new home - we will be setting some up in Byron Bay soon - so get in touch if this is of interest. If you are running a Swop event then  let us know the details and we will put them on our events page!